P R O D U C T S
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Our Staff
Under Construction
About Our Product
Compass provides competitively priced, outstanding name brands and products
backed by the very best warranties in the industries we serve!
Compass product range includes livestock identification,
pharmaceuticals, instruments, general farm
hardware, electric fence products,
tack, and a wide range
of safety products.
Shipping Policy
Most orders are shipped same day by courier if received by 3:00 pm. M.S.T.
Shipping charges are paid by Compass on orders totaling $750.00 before tax.
Orders containing plastic tanks 110 gallon and over, are prepaid on orders of
$1500.00 combined product to one locationin western Canada.
All “collect” orders will continue to have freight charges added to the invoice.
Dangerous goods shipments are
subject to a surcharge of $10.00 billed to the customer.
Damaged freight is the responsibility of the carrier
and the customer. Damaged freight must be reported
immediately to the freight company only,
Compass can not do a claim for product
damaged at another site. Contact:
Loomis (877)456-6647 or Purolator
(888)744-7123.
Heated service is not
provided by either Loomis or Purolator.
Compass will take every precaution
to protect liquids but accepts no
liability for frozen product.
Terms and Conditions
Terms: Standard terms are net 30 days on approval of credit. 1.5% monthly (18% per annum)
will be added to overdue accounts. All product remains the property of Compass
Animal Health Inc. until it is paid for in full.
Statements: Statements are available upon request. Invoices will accompany all orders.
CCIA Records: Compass will record the sale of CCIA tags to one location and then register them to
the end user. CCIA Tags are absolutely non-returnable to Compass or from a
producer to a dealer. *The CCIA is currently reviewing these procedures and may
not allow us to register producer sales in the future.
Back orders: Customers will be notified before shipping and freight will be prepaid on back
orders totaling at least $100.00. Smaller orders will be added to next order.
Returned Product: All returns must be authorized by Compass.
A return number will be issued to the customer and must
accompany the return. This will get you your credit
faster and help control costs. All product returns
of non-dated product in perfect condition will be
given 100% credit. Special order items are non
returnable. All returns will be subject to a
minimum 15% handling and and proccesing
fee. All returns must be sent freight
pre-paid. Collect shipments will
be billed back to the sender. All
dated products must be received 90
days prior to expiry and are subject
to a 50% restocking fee. Intervet and
Novartis products are non returnable.
Pricing: Prices may change without
prior notice.
Limitation of Liability: Due to the
nature of the animal health
industry, Compass accepts no
responsibility for damages or
other claims against property or
livestock unless the product
supplied is applied or administered
by a licensed veterinarian.
Our Vision
To unite a common bond between manufactures and our customer, by providing
the very best customer service, product knowledge, product
support, and overall understanding of the ever
evolving, and ever changing
markets we serve.
Our Commitment
Satisfaction driven by pride!
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